PSC: ATTORNEY SUPPORT & ACCESSIBILITY ASSISTANT

Job Requisition ID: 60029 Opening Date: 10/30/2026 Closing Date: 11/16/2026 Agency: Department of Employment Security Class Title: CONTRACTUAL WORKER - 10000 Skill Option: None Bilingual Option: None

• Prepare case files by synthesizing case-specific information from the IDES systems into Microsoft Word templates.
• Provide typed summaries of documents and other media.
• Sort and organize case materials, including creating electronic folders and subfolders.
• Respond timely to Attorney inquiries regarding case materials.
• Read to the Attorney any work-related materials, as needed.
• Enter text and data into IDES systems for the Attorney, as needed.
• Assist the Attorney with the preparation and proofing of hearing decisions and related documents as needed using Microsoft Office applications and IDES systems.
• Work with the IDES remote meeting, recording, and telephone systems to assist the Attorney.
• Use special computer programs and software that the Attorney uses to review documents, to conduct hearings, and to prepare decisions.
• Provide such other visual aid services to the Attorney as may be needed and reasonable under the circumstances to assist the Attorney with completing her assigned job duties.
• Follow and comply with all training and other requirements required by IDES and remain in compliance with all IDES policies and procedures.
• Maintain strict confidentiality of all case-related information and comply with applicable privacy laws and IDES confidentiality policies.
• Conducts any other necessary work-related tasks, as determined by the Attorney and/or management.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires at least one (1) year of experience performing administrative or clerical duties in an office setting.

• One (1) year of professional experience proofreading and editing formal documents for grammar, spelling, punctuation, and clarity in a professional setting.
• One (1) year of experience performing clerical functions such as creating and organizing electronic files in the Windows environment.
• Intermediate proficiency in Microsoft Office applications, including preparing and editing documents from templates, proofreading and formatting text, organizing electronic case files, and managing document-based workflows; and working knowledge of PDF management software, such as Adobe Acrobat.
• One (1) year of professional experience providing assistance or accommodations to visually impaired individuals in a work or volunteer setting.
• One (1) year of experience using assistive technology, including but not limited to screen readers, OCR (Optical Character Recognition) software and magnification tools to support accessibility in a work or volunteer setting. Conditions of Employment
• Requires an Illinois State Police background check and self-disclosure of any criminal history.
• Requires use of an agency supplied laptop.
• This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the description of services. About the Agency The Illinois Department of Employment Security’s (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic grown and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemp loyment Insurance programs. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com