Interaction Designer

------------

We're looking for an experienced Interaction Designer to join a multidisciplinary agile team delivering user-centred digital services for UK government clients.

You'll turn user needs into clear, accessible, well-tested designs, and work closely with user researchers, content designers, developers and product managers.

------------------------

• Design end-to-end user journeys and interactions for complex services, based on user research.
• Prototype and iterate designs, using the GOV.UK Design System and creating new patterns where existing ones don't fit.
• Test designs with users, including people who use assistive technology, and improve them based on the evidence.
• Make sure services meet WCAG 2\.2 AA and the GDS Service Standard.
• Work with content designers and user researchers so that design, content and research work together.
• Work closely with developers to get designs built as intended, and take part in design reviews and front-end code reviews.
• Explain design decisions to stakeholders and support service assessments.
• Document design decisions and patterns, and share good practice with colleagues.

--------------------------

Essential

• BPSS clearance (or the ability to obtain it).
• Demonstrable experience designing and delivering interaction design for complex digital services.
• Experience working in UK government or public sector digital delivery, with knowledge of the GOV.UK Design System and the GDS Service Standard.
• Experience prototyping and usability testing.
• Strong understanding of accessibility and inclusive design.
• Experience using Figma or similar design tools.
• Experience working in agile, multidisciplinary teams.
• A portfolio showing end-to-end work and the evidence behind it.

• Experience of service assessments (Alpha, Beta and Live).
• Experience designing transactional services, such as forms and applications.
• Experience with the GOV.UK Prototype Kit.
• Experience mentoring other designers.
• Understanding of how services are built, including HTML and CSS.