Program Specialist II

The Program Specialist II position at Texas A&M University System Offices focuses on ensuring digital accessibility across various information communication technology formats. This role involves analyzing, testing, and remediating accessibility issues in web content, documents, and applications to meet industry standards and compliance requirements.

• Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues.

• Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards.

• Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials.

• Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles.

• Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources.

• Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge.

• Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility.

• Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws.

• Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies.

• Collaborate and assist with projects and program development work.

• Performs related work as assigned.

• Experience in web accessibility testing and remediation
• Knowledge of WCAG guidelines and accessibility standards
• Experience testing PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications
• Ability to create detailed accessibility reports and provide technical guidance
• Strong communication skills for delivering results and coaching team members
• Experience developing training materials for digital accessibility
• Knowledge of Federal, State, and agency accessibility compliance requirements
• Ability to collaborate with internal and external partners