INFORMATION TECHNOLOGY SPECIALIST I

This advertisement is posted as until filled. The Job Control will remain open, and applications will be reviewed every Friday.

The Office of Technology and Innovation (OTI) enables the DMHC to deliver essential services to the State of California using information technology (IT). The systems that the OTI supports have become a valuable tool in the execution of DMHC’s business functions. OTI develops, maintains, and supports multiple IT systems that include a vast variety of office automat

ion tools, custom applications, public and internal web sites, business intelligence tools, and the underlying IT infrastructure. The Infrastructure Services Division (ISD) consists of network engineering, systems engineering, desktop engineering, database administration and systems administration staff that provide support for the department’s enterprise infrastructure to ensure the quality and functional availability of the DMHC’s most critical services and systems.

JOB SUMMARY

Under the d

irection of the Information Technology Supervisor II (IT Sup II), Quality Assurance Supervisor, the IT Specialist I (ITS I) serves as a Quality Assurance testing specialist who leverages an in-depth understanding and high-level of expertise testing Enterprise Software, Infrastructure and/or Enterprise Data solutions. The ITS I is responsible for analyzing project user stories and requirements to design and document comprehensive test cases and test plans. The role includes executing these tests, identifying and defining corrective actions, and developing automated tests using Microsoft Playwright with TypeScript. Additionally, the incumbent conducts performance testing with BlazeMeter and JMeter, and collaborates with end users to support user acceptance and production validation testing. The ITS I also leverages the department’s QA tracking system to report, monitor, and manage defects effectively.

For more information on how to apply, visit the DMHC’s Technology Career Center!

JOIN US ON OUR MISSION!

Your work supports the mission of the DMHC to protect consumers’ health care rights and ensure a stable health care delivery system for 30\.2 million Californians.

ELIGIBILITY CONSIDERATIONS

Applicants must successfully complete an online examination and be authorized to work in the United States without the need for visa sponsorship now or in the future.

STATEMENT OF QUALIFICATIONS (SOQ) The SOQ is used to evaluate applicants for potential interview and is critical to the hiring process. If your qualifications meet the requirements for the position, you may be invited for an interview. The SOQ consists of questions that must specifically be addressed and submitted with an application using the provided SOQ Template. Resumes and cover letters DO NOT take the place of the SOQ. Failure to submit a completed SOQ Template disqualifies an applicant from hiring consideration.

Download the SOQ Template

Please let us know how you heard about this position by taking a brief survey: DMHC Recruitment Survey

You will find additional information about the job in the Duty Statement.

Working Conditions

The DMHC has locations in Downtown Sacramento and Rancho Cordova. Both locations are located close to light-rail with various amenities. The incumbent will work in a climate-controlled cubicle and/or office environment with artificial lighting.

This position may be eligible for hybrid telework. The telework schedule is permitted at the operational needs of the Department and is subject to change, consistent with the State Telework Policy and the DMHC’s Telework Policy. All employees who telework are required to be California residents and maintain California residency in accordance with Government Code 14200\.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.* INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code \#: JC-498924 Position \#(s): 409-511-1402-047 Working Title: Quality Assurance Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513\.00 - $10,852\.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. \# of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information

The mission of the Department of Managed Health Care (DMHC) is to ensure health plan members have access to equitable, high-quality, timely, and affordable health care within a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of 30\.2 million Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities and preserving the financial stability of the managed health care system.

DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.

If you are interested in learning about the Department of Managed Health Care (DMHC) culture from the perspective of someone like yourself, contact our Someone Like Me program. Within five business days of your request to participate in the Someone Like Me program, you will be matched with a DMHC employee with a similar background to discuss the DMHC’s culture. This program is not part of, or in any way affiliated with the application or hiring process. Prospective employees must complete the applica