Assistive Technology Specialist

Join us in making sure no one is left without a voice

At Smartbox, our assistive technology empowers people with disabilities who experience speech difficulties to express themselves, connect with others, and live more independent lives.

We’re proud to be a global leader in augmentative and alternative communication (AAC), supporting people across the UK, US, Europe, and beyond. But what truly sets us apart is our people: passionate, collaborative, and driven by the impact our products have every day.

If you’re motivated by meaningful work and want to apply your technical expertise to something that genuinely changes lives, we’d love to hear from you.

The opportunity

We're looking for an experienced and passionate Assistive Technology Specialist to join our established UK team and help expand Smartbox's presence across the South West of England and Wales. This is more than a field-based specialist role. It's an opportunity to become a trusted partner to the people, families, clinicians, educators and organisations who rely on AAC every day.

You'll help ensure individuals with communication difficulties can access the right technology, training and support to unlock their potential. Whether you're delivering training in a school, supporting an assessment, collaborating with a multidisciplinary team, or sharing insights that influence future product development, your work will have a direct and lasting impact on people's lives.

This role is ideal for someone who combines strong AAC knowledge with a genuine passion for helping others. You'll join a highly skilled team of clinicians, trainers and assistive technology specialists who are united by a shared purpose: ensuring that no one is left without a voice.

As Smartbox continues to grow, you'll play an important role in increasing awareness of AAC solutions, building meaningful regional partnerships, and helping shape the future of communication support across your area. You'll have the freedom to manage your own territory, develop trusted relationships and contribute strategically to the wider success of the business.

You'll bring expert knowledge, enthusiasm and practical support to a wide range of environments, including homes, schools, healthcare settings and community services.

In this role, you will:

• Deliver impactful AAC and assistive technology training that builds confidence and capability among professionals, families and communication partners.
• Support assessments, demonstrations and implementation activities that help individuals access the right communication solutions.
• Work collaboratively with multidisciplinary teams to understand complex needs and recommend appropriate technology.
• Build strong relationships with schools, NHS services, therapists, local authorities and other key stakeholders across your region.
• Champion Smartbox solutions and help more people benefit from life-changing communication technology.
• Share customer insights and regional expertise with colleagues across product development, sales, marketing and training teams.
• Represent Smartbox at industry events, networking opportunities and professional forums.
• Contribute to continuous improvement by identifying opportunities to enhance customer experiences, services and products.
• Help strengthen professional understanding of AAC and promote best practice across the sector.