Website Specialist

Website Operations & Content**: Build, edit and publish pages, components and assets in content management systems. * Maintains site structure, navigation, redirects and internal linking hygiene. * Executes content updates for campaigns, product launches and press releases with high attention to detail. * Manages digital asset organization (naming, versions, alt text, tagging). Optimization & Quality: Apply on-page SEO best practices (meta titles/descriptions, page copy, schema basics, internal links, etc.). * Conducts regular QA (broken links, 404s, rendering issues, forms, mobile responsiveness). * Ensures accessibility compliance to WCAG 2.2 AA standards (alt text, color contrast, focus order, keyboard navigation). * Focuses on user experience (UX) to improve readability, scanability and engagement. Governance & Process: Maintain content calendars, workflows, templates and documentation. * Triages and delivers web requests via the project management request board. * Supports localization and translation workflows; coordinates with internal or vendor translators, as needed. * Assists with basic testing of platform updates/releases and coordinate fixes. Collaboration * Partners with Marketing on campaign landing pages and A/B tests. * Works with web partner and/or Business Technology on technical issues, integrations and environments. * Coordinates with Legal/Compliance for policy and regulatory content updates (privacy, cookies, terms). * Provides back up support for social media, email and analytics operations, including scheduling posts, preparing basic content updates, assisting with email sends, executing routine publishing tasks to ensure continuity during high-volume periods or team absences, track and report on platform performance, set up data tracking and provide thoughtful recommendations based on analytics collected. * Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and

** Education: Bachelor's degree in Marketing, Communications, Digital Media or a related field Experience: 2 years of website management experience. * Expertise with website platforms (i.e. WordPress, Storyblok, Squarespace), component-based design systems, and reusable content blocks. * Working knowledge of HTML/CSS for content formatting and light fixes. * Experience with GA4 (basic reporting, event tracking) and on-page SEO. * Understanding of accessibility principles (WCAG 2.2) and inclusive content practices. * Understanding of SEO tools and site performance tools. * Proficiency with Active Campaign, Sprout Social, project management tools or similar marketing platforms. * Creative thinker and problem solver with a passion for digital marketing. * Strong organizational and project management skills. * Ability to work independently and as part of a team. Travel: 5-10% Work Schedule: This position works between the hours of 7 am and 5 pm, Monday through Friday. Ability to work a flexible schedule is necessary. KEY RESPONSIBILITIES Website Operations & Content: Build, edit and publish pages, components and assets in content management systems. * Maintains site structure, navigation, redirects and internal linking hygiene. * Executes content updates for campaigns, product launches and press releases with high attention to detail. * Manages digital asset organization (naming, versions, alt text, tagging). Optimization & Quality: Apply on-page SEO best practices (meta titles/descriptions, page copy, schema basics, internal links, etc.). * Conducts regular QA (broken links, 404s, rendering issues, forms, mobile responsiveness). * Ensures accessibility compliance to WCAG 2.2 AA standards (alt text, color contrast, focus order, keyboard navigation). * Focuses on user experience (UX) to improve readability, scanability and engagement. Governance & Process: Maintain content calendars, workflows, templates and documentation. * Triages and delivers web requests via the project management request board. * Supports localization and translation workflows; coordinates with internal or vendor translators, as needed. * Assists with basic testing of platform updates/releases and coordinate fixes. Collaboration * Partners with Marketing on campaign landing pages and A/B tests. * Works with web partner and/or Business Technology on technical issues, integrations and environments. * Coordinates with Legal/Compliance for policy and regulatory content updates (privacy, cookies, terms). * Provides back up support for social media, email and analytics operations, including scheduling posts, preparing basic content updates, assisting with email sends, executing routine publishing tasks to ensure continuity during high-volume periods or team absences, track and report on platform performance, set up data tracking and provide thoughtful recommendations based on analytics collected. * Performs other related duties as required and assigned. The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. How Does FTI Give YOU the Chance to Thrive? If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to [achieve your career goals](https://www.faithtechinc.com/careers) with FTI. You’re officially in the driver’s seat of your career, and FTI’s [career development and continued education programs](https://www.faithtechinc.com/careers/career-development/) give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust