508 Compliance Specialist

LMI is seeking an experienced Section 508 Compliance Specialist to support the Department of Veterans Affairs (VA) enterprise contact center technology training initiative.

This is a remote position responsible for ensuring that all training products and project deliverables provided to VA are designed, developed, tested, remediated, and delivered in accordance with applicable Section 508 accessibility requirements. The Section 508 Compliance Specialist will work across the entire curriculum development and training production team, including curriculum designers, curriculum writers/editors, multimedia developers, instructional designers, technical SMEs, and training operations personnel. The position will serve as the project team's primary point of contact for accessibility matters and will coordinate directly with VA staff as appropriate to clarify requirements, resolve accessibility issues, and support acceptance of training products. The Specialist will evaluate deliverables in multiple formats, including documents, presentations, PDFs, videos, multimedia, e-learning content, graphics, and other digital learning products intended for deployment through VA's Talent Management System (TMS) or other VA-approved platforms.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors - helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

The Section 508 Compliance Specialist will provide end-to-end accessibility assurance throughout the curriculum development lifecycle rather than functioning solely as a final-stage compliance reviewer. The specialist will establish accessibility standards and quality-control procedures, advise development team members on accessible design practices, conduct automated and manual accessibility testing, document findings, coordinate remediation, and validate corrected products prior to delivery to VA. The successful candidate will understand that accessibility must be incorporated into the design and production process from the beginning and will work closely with multimedia developers, curriculum writers/editors, and curriculum designers to prevent accessibility issues before products reach final review. The Specialist will also maintain appropriate compliance documentation and test results and serve as the project-level subject matter expert and liaison for VA accessibility requirements.

Key Responsibilities

• Establish and maintain the project's Section 508 compliance strategy, standards, procedures, and quality-control processes.
• Review applicable VA accessibility requirements, standards, guidance, and acceptance criteria and translate them into actionable requirements for the project team.
• Serve as the project team's primary Section 508 compliance point of contact for the VA training program.
• Coordinate with VA's Section 508 Office and other designated VA accessibility stakeholders regarding requirements, testing, findings, remediation, and acceptance.
• Participate in curriculum design and production activities early in the development lifecycle to identify and prevent accessibility issues before final production.
• Develop accessibility checklists, testing protocols, review templates, and compliance documentation for use across the project.
• Conduct accessibility testing of all deliverables prior to submission to VA.
• Test training products across multiple formats, including: Microsoft products, PDF documents, video and audio products, screen recordings, e-learning modules, etc.
• Review multimedia content for appropriate captions, transcripts, audio accessibility, visual information, and other applicable accessibility requirements.
• Evaluate e-learning and interactive learning products for keyboard accessibility, focus order, navigation, labeling, alternative text, and other applicable accessibility characteristics.
• Review videos and screen recordings to ensure that instructional information communicated visually is appropriately represented through captions, narration, transcripts, or other appropriate accessibility mechanisms.
• Identify accessibility defects and document findings in a clear, actionable manner for the responsible developer or content owner.
• Maintain accessibility test records, remediation logs, compliance evidence, and final validation documentation for project deliverables.
• Establish and maintain a traceable relationship between deliverables, test results, identified defects, remediation activities, and final compliance disposition.
• Support VA review and adjudication of accessibility findings and coordinate responses to VA accessibility feedback.
• Track recurring accessibility issues and develop corrective or preventive recommendations.
• Conduct periodic accessibility trend analysis to identify systemic issues requiring changes to development processes, templates, or team training.
• Provide accessibility awareness and production guidance to project team members as needed.
• Support project quality reviews, sprint reviews, curriculum demonstrations, and deliverable acceptance activities when accessibility considerations are relevant.
• Remain current on changes to Section 508 standards, federal accessibility guidance, VA-specific requirements, and relevant accessibility testing practices.
• Perform other accessibility assurance activities necessary to ensure that all project deliverables meet applicable VA requirements.