Director of Accessibility Compliance

Southern New Hampshire University is hiring a Director of Accessibility Compliance to lead institutional ADA/Section 504 compliance efforts and advance inclusive access across programs, services, facilities, and digital environments.

This role reports to the Vice President of Compliance and drives compliance planning, policy alignment, accessibility strategy, training, and stakeholder coordination in a remote-first operating model.

• Serve as institutional ADA/Section 504 Coordinator.
• Lead initiatives improving accessibility of programs, services, and facilities.
• Provide cross-department guidance on accommodations and universal design practices.
• Champion digital accessibility strategy aligned with WCAG and Section 508.
• Conduct physical/digital accessibility assessments and track compliance progress.
• Maintain centralized complaint records and support timely issue resolution.
• Facilitate training and outreach on disability inclusion and legal obligations.
• Monitor accessibility standards/case law developments relevant to higher education.
• Lead compliance program evaluation, reporting metrics, and risk assessment updates.
• Support Deputy Title IX coordination functions and policy alignment as needed.

• 4+ years experience in ADA/504 compliance in higher education or related environments.
• Bachelor's degree in a relevant field.
• Knowledge of digital accessibility tools and standards.
• Strong communication and stakeholder relationship skills.
• Strong critical thinking, detail orientation, and proactive problem-solving.
• Proficiency with Microsoft Office.

• Experience integrating accessibility and equity initiatives at enterprise scale.
• Experience supporting cross-functional nondiscrimination and compliance frameworks.