Principal Product Designer - Map Viewer

Esri is hiring a Principal Product Designer to lead design vision for ArcGIS Map Viewer, a core web mapping application used for analysis, communication, and decision support.

This role combines strategic UX leadership, cross-functional execution, accessibility advocacy, and design team mentorship across ArcGIS platform initiatives.

• Lead end-to-end design strategy for Map Viewer across teams and product lines.
• Drive cross-functional collaboration with product, engineering, research, and stakeholders.
• Define requirements and create personas, journeys, IA, wireframes, visual designs, and prototypes.
• Conduct and apply user research to improve product outcomes.
• Ensure accessibility, inclusivity, and usability in design decisions.
• Champion and evolve design systems/patterns with platform design teams.
• Influence roadmap and product direction through strategic design input.
• Mentor designers through critiques, coaching, and thought leadership.
• Improve team process and change-management practices for scalable delivery.

• 8+ years experience designing complex enterprise web applications (SaaS or GIS preferred).
• Proven track record leading strategic design initiatives across multiple teams/products.
• Expertise with Figma, design systems, and component-driven workflows.
• Deep understanding of WCAG 2.1 and Section 508 accessibility standards.
• Strong portfolio demonstrating strategy, craft, and measurable impact.
• Exceptional communication and storytelling skills.
• Experience conducting and applying user research.
• Ability to navigate ambiguity and align diverse stakeholders.
• Bachelor's degree in HCD, HCI, interaction design, or related field.

• Master's degree in HCD, HCI, interaction design, or related field.
• Strong familiarity with GIS workflows and mapping-focused UX challenges.